YOUR #1 CHOICE FOR CAREER MINDED PLAYER DEVELOPMENT

YOUR #1 CHOICE FOR CAREER MINDED PLAYER DEVELOPMENT

WARRANTY AND RETURNS POLICIES

NOW ACCEPTING PRE-ORDERS  

EMAIL Info@bigleagueedge.com or call 253.333.2158 to place your order

NOW ACCEPTING PRE-ORDERS  

EMAIL Info@bigleagueedge.com or call 253.333.2158 to place your order

Train the skills of tomorrow TODAY.

Email Info@bigleagueedge.com or call 253.333.2158 for more info.

Train the skills of tomorrow TODAY.

Email Info@bigleagueedge.com or call 253.333.2158 for more info.

TM

TM

WARRANTY AND RETURNS

The world's 1st and only baseball and softball training system that

guarantees to unlock performance velocity within 3wks or less.*

Help center

The following only applies to purchases made on www.veloprobaseball.com. Other websites, reps, or vendors selling VeloPRO product(s) may have different terms and conditions - which VeloPRO Baseball will not honor. VeloPRO Baseball reserves the right to change or modify these terms; such changes would not apply to any orders placed on or before the effective date stated by VeloPRO Baseball, LLC. By purchasing any VeloPRO Baseball product(s), you (the Customer) acknowledge(s) and agree(s) to all the following - as set forth below:

30 day limited manufacturer's warranty - all products

VeloPRO Baseball, LLC warrants to the original purchaser of any VeloPRO Baseball product(s) that the product will be free of defects in materials or workmanship for 30 days from the date of purchase. This warranty does NOT cover damages resulting from:

 

1. Accident.

2. Misuse or usage outside intended usage of product.

3. Abuse.

4. Anticipated wear and tear. Foot strap may experience accelerated wear due to (1) being located outside the shoe and (2) being in constant contact with the ground.

5. Lost merchandise or damage from the elements.

6. Do not leave product(s) outside, as prolonged exposure to sun and rain will degrade them. Damage due to weather exposure is not covered under warranty.

 

To start warranty process, email Info@Veloprobaseball.com with the following information:

 

1. Name of product(s) and name of damaged part needed.

2. Picture of damage(s).

3. Copy of receipt to for verification of purchase.

4. Name, email you used to purchase product(s), and shipping address.

5. Send damaged product(s) to 22728 Russell Road, Kent, WA 98032. We will send you a pre paid shipping label.

 

 

Product damaged in transit

If product is damaged in transit due to shipper neglect, refuse the package(s) and contact VeloPRO Baseball at Info@veloprobaseball.com. Email your transaction ID, email you used to purchase the product with, name, and contact info. We will contact you within 48 hours. VeloPRO Baseball will send out a new product within 48 hours of receiving damaged product from shipper. VeloPRO Baseball will not ship any new product(s) until we receive damaged product from shipper.

Shipping and handling costs, charges, and taxes

VeloPRO Baseball, LLC reserve(s) the right to change prices at any time without notice. Price increases will not apply to orders placed before such changes. No refunds for past orders to account(s) for any current or future pricing adjustment(s) made. Promo codes must be used at the time of the order and will not be credited back after the order is placed.

 

Sales tax will be charged where required to do so by law. If you are shipping to states where sales tax is charged, the appropriate taxes will be added to your total and displayed on your order. Prices for all products do not include charges for shipping, handling, and/or taxes.

Product availability and delivery

VeloPRO Baseball does not guarantee availability of any product purchased through VeloPRO Baseball or any of our websites. We reserve the right, without liability or prior notice, to change, discontinue, or stop making any product.

 

In case you (the Customer) unreasonably defer delivery, or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you provide us with an incoorect delivery address that results in an unsuccessful delivery, the package will be returned to VeloPRO Baseball. In such event, VeloPRO Baseball, LLC is not responsible for any new shipping, handling, or taxes incurred for reshipment of product(s) to you.

 

We are not responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond our resonable control, including but not limted to, acts of war or terror, strikes, national or local states of emergency, failure of transportation facilities, power or utility outages, earthquakes, production delays, or other natural disasters.

Compatibility of product

Prior to placing your order, you should ensure the product(s) you purchased are compatible with their intended use. You should examine the delivery package and received product(s) as soon as they are delivered to check condition and to ensure order is complete.

Payment terms

Payment by credit/debit cards are only form(s) of payment allowed. Your payment card will be charged on shipment, product, and sales tax (if applicable). Ensure you are the authorized to use payment card(s). Your order confirmation email serves as proof of purchase; we recommend that you save and print it should you need it later.

These sales terms set out the full extent of our obligations and liabilities in respect of the sale of product(s).

 

Except for the express limited warranty for the product(s) purchased, VeloPRO Baseball, LLC disclaims any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose, and disclaims any special, incidental, or consequential damages as to all products and components. We shall not be held liable for any economic losses, loss of data, loss of goodwill or reputation, or for any special, indirect, consequential, or punitive loss or damage of any kind howsoever arising. VeloPRO Baseball, LLC further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties, manufacturers, or modifications made to the products. VeloPRO Baseball, LLC further disclaims all liability and damages of any kind related to use of products in any manner which is not consistent with the product's intended use that resulted in accidental death, injury, reduced athletic participation, reduced athletic performance, reduced athletic training or skills, property damage(s), or damages to clothing or sports equipment. VeloPRO Baseball, LLC and Big League Edge, LLC will not be held liable for any bodily harm, injury, paralysis, death, and/or any other injuries or sports related performance decreases resulting in or incurred during usage of any VeloPRO Baseball, LLC product(s). You, the Customer accepts full responsibility for any such occurance(s) that directly or indirectly were experienced during or after usage of any VeloPRO Baseball, LLC product.

Governing law

These sales terms, conditions, warranty, and policies shall be governed and construed in accordance with laws of the State of Washington, USA.

Reproducing and redistribution

No part of this website, its verbage, printed material(s), images, names, athletes, marketed information, or anything else that VeloPRO Baseball and any of its intellectual or marketing properties and/or materials can be reproduced, distributed, and/or copied without the expressed written consent of VeloPRO Baseball, LLC.

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PERFORMANCE SATISFACTION GUARANTY

 

 

All VeloPRO training systems are backed by a 100% performance satisfaction guaranty. No matter your age, body type, or skill level, VeloPRO guarantees instant performance within 3 weeks or your money back! Pitchers will see increases in command, pitch velocity, plane, off speed break, and/or pitching delivery efficiency. Hitters will improve hand speed, power, and/or swing mechanics. Recommended for ages 10 and up. If you are experiencing issues with any VeloPRO training system, go through the following steps (in order) to ensure you are using our product(s) properly:

 

 

ENSURE PROPER FUNCTION AND ATTACHMENT

1. If you are in linear drive phase, ensure the resistance bands attach to a waist band D-ring that is positioned on  the outside of your back leg (resistance band 1) and in the middle of your back (resistance band 2). Do NOT position resistance band 2 in the middle of your stomach. Ensure all resistance bands are attached to the waist belt securely and attach to your foot properly.

 

2. If you are in rotational thrust phase, ensure the resistance bands attach to a waist band D-ring that is positioned on the outside of your front leg (resistanace band 1) and in the middle of your back (resistance band 2). Do NOT position resistance band 2 in the middle of your stomach. Ensure all resistance bands are attached to the waist belt securely and attach to your foot properly.

 

3. Ensure your waist belt harness is securely attached and does not "sag" or droop on your waist. ADDITIONALLY, position waist belt harness above hips so that the bottom of the harness rests securely on the top of your hips. It should wrap around your lower stomach - NOT YOUR HIPS.

 

4. Be sure you only train with long pants or tights that cover your legs so that the resistance bands move smoothly in order to function properly. Only use with athletic shoes on.

 

 

PERFORMANCE OVERSIGHT AND COMPARISON ANALYSIS

1. Make a video of yourself hitting (off a tee only) or throwing off a mound (in a bullpen only). Film open side only (the side your chest is facing) and capture 10-15 reps of your swing or fastball. Conduct this on your phone or Ipad and save in a form that can be emailed to Info@veloprobaseball.com or posted on YouTube.com. ENSURE YOU CAN TAKE A SECOND VIDEO TO COMPARE TO THIS VIDEO (AS DESCRIBED IN STEP #4 BELOW) THAT IS CAPTURED IN THE SAME LOCATION AND POTENTIALLY IN THE SAME EXACT PLACE. THIS ENSURES PROPER COMPARISONS FOR A "BEFORE" AND "AFTER" EVALUATION. Make sure you have analytics shown in your video to properly track performance data.

 

2. When conducting your initial hitting or pitching session (as described in Step #1), utilize analytics. For pitchers, all is required is a radar gun. For hitters, utilize Zepp bat, Blast Motion, or any hitting analytics app AND take your exit hand speed readings. This is an important aspect to tracking your performance gains. Make sure to have the hitting analytics screen or radar gun readings shown in your initial video (as described in Step #1). Analytics are required to ensure VeloPRO can help your training process in the event you run into issues.

 

3. Practice for 3 weeks with your VeloPRO movement enhancement system 5-6 days per week and make sure to follow all the training phase and procedures - as provided on our training tips and insights page. We suggest a minimum of 30min PER WORKOUT. USE ANALYTICS ATLEAST ONE TIME PER WEEK TO TRACK PROGRESS.

 

3. Take a video at the end of the 3 week training progression. This video should follow all the procedures and videography requirements of your first video (described in Step #1). Additionally, utilize analytics and show them in your this video. Analytics filming requirements are described in Step #2.

 

4. Review your analytics changes and analyze the motion of your swing or pitching delivery in your videos. You should see significant performance gains (as described above under 'Pitchers' or 'Hitters'). If you do not and feel your VeloPRO product has not helped your game, send us both videos (as described in Steps #1 and #4). We will review the videos and guide you through a training process that will help you with gaining performance. If, after this training process has not helped, you still are not getting performance gains - VeloPRO will refund your money no questions asked.

 

OUR MISSION IS TO PLAYER DEVELOP AND OUR ADDED SUPPORT IS GUARANTEED TO INCREASE YOUR PERFORMANCE AND IMPROVE YOUR GAME, OR YOUR MONEY BACK! 

FREQUENTLY ASKED QUESTIONS

 

 

Every VeloPRO system comes with a password that allows access to our training tips and insights page. There are dozens of VeloPRO training videos located here, which will assist you in using our products effectively and increase your game. We highly recommend that you visit this site at:

 

 

WHAT AGES DO YOU RECOMMEND AND HOW LONG DOES IT TAKE TO SEE RESULTS? 

Nationally, VeloPRO trained athletes are getting performance gains within 3 weeks or less. Many get them instantly, but we recommend using your VeloPRO system for a minimum of 3 weeks before making a decision upon whether it is the right training fit. Ages 10 and up ONLY.

 

 

WHAT DO I DO IF I WANT TO RETURN MY PRODUCT? 

In the event your VeloPRO training system is defective OR you are not experiencing performance gains within 3 weeks or less, simply EMAIL us at Info@veloprobaseball.com and provide your name and phone number. We will contact you within 48 hours to resolve any issues.

 

 

WHAT HAPPENS IF A RESISTANCE BUNGEE BREAKS? 

We have extra bungee cords that can be purchased. Check out our products page for more information.

 

 

WHAT HAPPENS IF MY VELOPRO TRAINING SYSTEM DOES NOT FIT PROPERLY? 

Email Info@veloprobaseball.com with a (1) description of your issues, (2) age, (3) height, (4) waist size, (5) pant inseam size, and (6) contact information AND send you existing unit to 22728 Russell Road, Kent, WA 98032. Provide PAID return postage with your address so we can send you out a new product that fits properly. A new unit will be mailed out ONCE we receive your existing unit.

 

 

WHERE CAN I FIND A CERTIFIED VELOPRO INSTRUCTOR? 

Go to our 'Find a Trainer' website page to see a list of VeloPRO certified instructors. If one does not exist near you, VeloPRO offers satallite training services that are highly effective. Email Info@veloprobaseball.com to get started.

 

 

IS VELOPRO FOR HITTING OR PITCHING ONLY? 

Since hitting and pitching movements are the same, VeloPRO training systems are for BOTH.

 

 

HOW OFTEN SHOULD I USE MY VELOPRO SYSTEM? 

We recommend to use it every chance you get. The more you use it, the better you become. 4-5 days per week is the minimum recommended usage, with 30min per day. Use it in any drill or throwing routine.

HOW DO I OPTIMIZE MY VELOPRO TRAINING GAINS?

We recommend you have three phases to your training - strength and speed, movement, and performance. Strength and speed varies depending upon age, but you need to have a strong body to perform at peak levels. Movement phase is all about drills and breaking down your game. Performance phase requires you to take your training into a game to see what next to work on. Refer to VeloPRO player development for more info.

POLICIES AND RETURNS

 

 

The following are policies that guide VeloPRO product returns, payment(s), and more. For more info, email Info@veloprobaseball.com.

 

We recommend to use it every chance you get. The more you use it, the better you become. 4-5 days per week is the minimum recommended usage, with 30min per day. Use it in any drill or throwing routine.

PERFORMANCE SATISFACTION GUARANTY

 

 

All VeloPRO training systems are backed by a 100% performance satisfaction guaranty. No matter your age, body type, or skill level, VeloPRO guarantees instant performance within 3 weeks or your money back! Pitchers will see increases in command, pitch velocity, plane, off speed break, and/or pitching delivery efficiency. Hitters will improve hand speed, power, and/or swing mechanics. Recommended for ages 10 and up. If you are experiencing issues with any VeloPRO training system, go through the following steps (in order) to ensure you are using our product(s) properly:

 

 

ENSURE PROPER FUNCTION AND ATTACHMENT

1. If you are in linear drive phase, ensure the resistance bands attach to a waist band D-ring that is positioned on  the outside of your back leg (resistance band 1) and in the middle of your back (resistance band 2). Do NOT position resistance band 2 in the middle of your stomach. Ensure all resistance bands are attached to the waist belt securely and attach to your foot properly.

 

2. If you are in rotational thrust phase, ensure the resistance bands attach to a waist band D-ring that is positioned on the outside of your front leg (resistanace band 1) and in the middle of your back (resistance band 2). Do NOT position resistance band 2 in the middle of your stomach. Ensure all resistance bands are attached to the waist belt securely and attach to your foot properly.

 

3. Ensure your waist belt harness is securely attached and does not "sag" or droop on your waist. ADDITIONALLY, position waist belt harness above hips so that the bottom of the harness rests securely on the top of your hips. It should wrap around your lower stomach - NOT YOUR HIPS.

 

4. Be sure you only train with long pants or tights that cover your legs so that the resistance bands move smoothly in order to function properly. Only use with athletic shoes on.

 

 

PERFORMANCE OVERSIGHT AND COMPARISON ANALYSIS

1. Make a video of yourself hitting (off a tee only) or throwing off a mound (in a bullpen only). Film open side only (the side your chest is facing) and capture 10-15 reps of your swing or fastball. Conduct this on your phone or Ipad and save in a form that can be emailed to Info@veloprobaseball.com or posted on YouTube.com. ENSURE YOU CAN TAKE A SECOND VIDEO TO COMPARE TO THIS VIDEO (AS DESCRIBED IN STEP #4 BELOW) THAT IS CAPTURED IN THE SAME LOCATION AND POTENTIALLY IN THE SAME EXACT PLACE. THIS ENSURES PROPER COMPARISONS FOR A "BEFORE" AND "AFTER" EVALUATION. Make sure you have analytics shown in your video to properly track performance data.

 

2. When conducting your initial hitting or pitching session (as described in Step #1), utilize analytics. For pitchers, all is required is a radar gun. For hitters, utilize Zepp bat, Blast Motion, or any hitting analytics app AND take your exit hand speed readings. This is an important aspect to tracking your performance gains. Make sure to have the hitting analytics screen or radar gun readings shown in your initial video (as described in Step #1). Analytics are required to ensure VeloPRO can help your training process in the event you run into issues.

 

3. Practice for 3 weeks with your VeloPRO movement enhancement system 5-6 days per week and make sure to follow all the training phase and procedures - as provided on our training tips and insights page. We suggest a minimum of 30min PER WORKOUT. USE ANALYTICS ATLEAST ONE TIME PER WEEK TO TRACK PROGRESS.

 

3. Take a video at the end of the 3 week training progression. This video should follow all the procedures and videography requirements of your first video (described in Step #1). Additionally, utilize analytics and show them in your this video. Analytics filming requirements are described in Step #2.

 

4. Review your analytics changes and analyze the motion of your swing or pitching delivery in your videos. You should see significant performance gains (as described above under 'Pitchers' or 'Hitters'). If you do not and feel your VeloPRO product has not helped your game, send us both videos (as described in Steps #1 and #4). We will review the videos and guide you through a training process that will help you with gaining performance. If, after this training process has not helped, you still are not getting performance gains - VeloPRO will refund your money no questions asked.

 

OUR MISSION IS TO PLAYER DEVELOP AND OUR ADDED SUPPORT IS GUARANTEED TO INCREASE YOUR PERFORMANCE AND IMPROVE YOUR GAME, OR YOUR MONEY BACK! 

FREQUENTLY ASKED QUESTIONS

 

 

Every VeloPRO system comes with a password that allows access to our training tips and insights page. There are dozens of VeloPRO training videos located here, which will assist you in using our products effectively and increase your game. We highly recommend that you visit this site at:

 

 

WHAT AGES DO YOU RECOMMEND AND HOW LONG DOES IT TAKE TO SEE RESULTS? 

Nationally, VeloPRO trained athletes are getting performance gains within 3 weeks or less. Many get them instantly, but we recommend using your VeloPRO system for a minimum of 3 weeks before making a decision upon whether it is the right training fit. Ages 10 and up ONLY.

 

 

WHAT DO I DO IF I WANT TO RETURN MY PRODUCT? 

In the event your VeloPRO training system is defective OR you are not experiencing performance gains within 3 weeks or less, simply EMAIL us at Info@veloprobaseball.com and provide your name and phone number. We will contact you within 48 hours to resolve any issues.

 

 

WHAT HAPPENS IF A RESISTANCE BUNGEE BREAKS? 

We have extra bungee cords that can be purchased. Check out our products page for more information.

 

 

WHAT HAPPENS IF MY VELOPRO TRAINING SYSTEM DOES NOT FIT PROPERLY? 

Email Info@veloprobaseball.com with a (1) description of your issues, (2) age, (3) height, (4) waist size, (5) pant inseam size, and (6) contact information AND send you existing unit to 22728 Russell Road, Kent, WA 98032. Provide PAID return postage with your address so we can send you out a new product that fits properly. A new unit will be mailed out ONCE we receive your existing unit.

 

 

WHERE CAN I FIND A CERTIFIED VELOPRO INSTRUCTOR? 

Go to our 'Find a Trainer' website page to see a list of VeloPRO certified instructors. If one does not exist near you, VeloPRO offers satallite training services that are highly effective. Email Info@veloprobaseball.com to get started.

 

 

IS VELOPRO FOR HITTING OR PITCHING ONLY? 

Since hitting and pitching movements are the same, VeloPRO training systems are for BOTH.

 

 

HOW OFTEN SHOULD I USE MY VELOPRO SYSTEM? 

We recommend to use it every chance you get. The more you use it, the better you become. 4-5 days per week is the minimum recommended usage, with 30min per day. Use it in any drill or throwing routine.

HOW DO I OPTIMIZE MY VELOPRO TRAINING GAINS?

We recommend you have three phases to your training - strength and speed, movement, and performance. Strength and speed varies depending upon age, but you need to have a strong body to perform at peak levels. Movement phase is all about drills and breaking down your game. Performance phase requires you to take your training into a game to see what next to work on. Refer to VeloPRO player development for more info.

POLICIES AND RETURNS

 

 

The following are policies that guide VeloPRO product returns, payment(s), and more. For more info, email Info@veloprobaseball.com.

 

We recommend to use it every chance you get. The more you use it, the better you become. 4-5 days per week is the minimum recommended usage, with 30min per day. Use it in any drill or throwing routine.

 
X

TO ENTER VELOPRO TUTORIALS SITE:

Type in the password provided with your purchase. If you have lost your password, email Info@Veloprobaseball.com with your transaction ID, email address, and name, and we will provide a new password to you within 12 hours. 

Wrong password.